Best banking experience I've ever had! I decided to open an account with Chase because I'm moving across the country, and couldn't take my credit union with me. Lorenzo helped me open a savings and checking account, as well as a credit card. He was upfront and respectful, didn't pressure me into opening the most expensive account. He was very friendly and made a lot of conversation through the process. It was like being walked through by a family member.
Everyone in the building greets you with a smile and makes sure you're helped right away. I guess the only downside is they're very friendly and like to make conversation with you. Personally, I like that, but I can understand how it would be annoying if you're in a hurry.
It's a shame now that I'm moving to a different state, I would have loved making this my permanent bank. I can't recommend this place highly enough - I can only hope the folks at Chase where I'm going are just as amicable.