Since my wife purchased a home back in 2011, we've had multiple issues with our AC unit..recently our upstairs ac unit broke on us and Ken was helpful as always to come out and fix the issue. Price to warranty ratio compared to others is unbeatable. Been using Elite AC since our first problems and haven't used others yet because the prices are reasonable, and the workers are knowledgeable with what they do..good job Elite, I'd definitely recommend you to others.