Terrible service. This is a popular place and has good food, but management and service are awful.
Our party arrived and put in our name, knowing that there would be a wait. Our expected wait time was 45 minutes, which was perfectly fine with us. They took our phone number and said that we'd receive a text message when our table was ready. We went outside to wait, went to some places nearby, and came back an hour and fifteen later to ask about our table.
The hostess claimed that because we weren't present, we had been placed lower in the queue. What is the point of a SMS-based notification system if you don't use it? We told the hostess, and subsequently the manager, that we'd like to be seated next, as we were waiting for their message and instead were skipped.
They seated several other parties before telling us we had to wait an additional 40 minutes, then we left. Bad business practice!