I walked into this shop one day and told Bao that I had been to 3 other shops in the area who delivered inferior work. Not only was their work sloppy, but the nail polish would lift at the cuticle in less than a week. Believe me, I am not exaggerating. Bao educated me on the reason for this problem and assured me that would not happen with her. She was right. That was a little more than 3 years ago. My nails often last up to 3 weeks. I love my French nails and regularly receive compliments on them, as I use my natural nails. Do not underestimate this shop. They use quality products and stay current with trends. Thank you so much for your professionalism, integrity and friendly service. I've always felt appreciated in your shop.