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  • This is our third rental from Cruise America. This time we picked up the 30 ft RV from Mesa, AZ office. Karen from the rental office was polite, patient, and helpful in sending us on our way. I would have given five stars if it weren't for a couple items: 1) There were little business card sized air freshener cards spread throughout the RV. One in the bedroom, one in the bathroom, one on the dining table, and the mystery one that took forever to find under the drivers seat. They saturated the entire unit with toxic scent that almost had me returning the RV before we left the house. I felt nauseous and my wife had a terrible headache. The smell went away after about 48 hours of discarding them. The detail dept needs to do away with these. I'd rather smell the previous renters dirty diaper smell than those little cards. 2) The air conditioner worked fine but was insufficient for the 108° temps at Lake Powell. We will need to plan our next trip for milder conditions.
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