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  • This is not one of the best grocery stores to go in the area, especially given the fact that they got rid of their self-checkout registers. This place is one of the biggest grocery store chains in Charlotte and this particular location is next to one of the biggest college campuses in the state (UNC Charlotte), yet this location completely got rid of their self-checkout machines in favor of a more "personal" experience according to one of the cashiers when I asked why they got rid of those. Since then, the service level has always been horrible in this store. Lines are always backed up. If they wanted a more personalized experience, how about hiring some people to make up for the six self-checkout registers you lost. Food Lion missed the boat big time with this decision. You made your store look antiquated in front of 25,000 high-tech college students. I want to know what fool made this decision. They should be terminated on the spot.
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