I've eaten here a few times while working in the area and I can say I am a real fan. The staff have always been friendly and patient while we make up our minds about what to order and get distracted chatting with each other. The fact alone that the cashier will engage in conversation with you sets the service miles ahead of Burger King. I usually get the veggie burger (which is so delicious that I can almost guarantee it's cross contaminated with real meat juice). It's a large burger and pretty juicy for a fake patty. The real star, though, is the poutine. As much as I tell myself every time I am not going to get it I always do. It is the only place in Toronto I have had squeaky curds. And not just once. Every time. I've been to the two major poutine chains and neither have ever served me squeaky curds. Retro totally wins. Minus one star because it costs a little more than I like to pay for a burger and fries but hey nobody is perfect. If you're into beef burgers, though, there seems to be a special every day for 2.99 or something like that.