These guys are the best bike people around. I came to see them for the first time after my bike's rear derailleur hanger was bent (crashed). One of the tech said he can straighten out the bent. I was at LV Cyclery before the trip at Bike world, telling me I needed a new part, order it online, wait 4 days and bring back the bike to them for a fix. And so on the same day I came for a second opinion at Bike World, the bike was fixed and re-tuned. I only had to pay $15. saving me a lot of money! Trust me, these guys know their stuff. They been around since I was not even born yet.