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  • I usually go to another seamstress. But, she was sick and out for an indefinite time. My daughter needed a dress for a play altered so I called Barbara Ann's and was told they could get it done in time, no problem It wasn't a rush job, she had a week to complete the work. I knew the dress needed to be taken in at the bust and shoulders. We've had this done on other dresses by the other seamstress and it runs around $15. We had a formal gown for a wedding altered by the other seamstress several months back and it was only $15 for these very minor alterations. I took my daughter in to be fitted at Barbara Ann's and started to explain to the lady that I was the one that called about the costume. She immediately, very rudely, interrupted me and said that she gets tons of calls so there is no way she could possibly remember me. That's fine but, it was such a rude response. And, I didn't expect her to remember me, I was just letting her know that we had called about getting the costume altered and that we needed it by a certain time and just wanted to make sure she could still accommodate that. So, my daughter tries the dress on and, as expected, all that needed to be done were minor alterations - the dress is sleeveless so the shoulders just needed to be taken up a bit and the bust was a bit big but already had darts so the darts just needed to be taken in a bit. I was quoted $30! $30 for very minor alterations. Unfortunately, we were on a deadline so I didn't have a choice but, just to see if I was maybe wrong and the price was in the range of normal, I did call a few other alteration places who felt that was very expensive. The all quoted me between $12 - $18. So, I went to pick up the dress and she's on the phone - a personal phone call - and doesn't bother hanging up or putting the phone down while I'm there. Again, just sort of rude and off putting. The quality of the work seems fine but, her rude, off putting nature and the face that she's incredibly expensive means that I won't be back.
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