1/ I come here for comfort food from home. This place is used to be known for their Steamed rice rolls a long time ago but recently I find they don't use the traditional way to make the rice wrap anymore. Therefore, the Rice roll is tasted different but still ok. Other food, such as Pho or Bun Bo Hue, is still number one on our list. My husband loves the avocado shake of this particular location. They make it better than most places.
2/ It is time for this location to upgrade their interior decor since I notice the seat cushion on their bends is dated and torn. The washroom needs to be fixed and brighten it up. It is always out of hand soap or tissue.
3/ Customer service is no where friendly but not rude either; no acknowledgement if they notice you're their regulars.
4/ Cleanliness: on average side. They should learn how to clean the table better after the customers leave.
Overall: still return for the food whenever we are in downtown big TO but looking elsewhere for alternative.