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| - You would think big beautiful restaurant on a holiday with a pre-fixe menu would be a slam dunk. Not so much, we arrived for our reservation and were seated right away. We were seated for about 5 minutes before our server was able to get over to us. While she was getting our non-water drinks we noticed that 4 of our 7 water glasses pre-set on the table had dried on food residue and lipstick stain present. We made our server aware of this on her return and she apologized and quickly replaced the empty glasses with filled clean glasses. As we sat there she made us aware of our thanksgiving menu options and it seemed fairly straightforward. She made us aware that the bruschetta would be our right away. Imagine our surprise 20 minutes later when our salads arrived and our appetizers had not. The salad choices selected Italian Chopped and Classic Caesar, both were a bit over dressed resulting in lettuce that was a bit wilted. No biggie just a salad, we still had plenty of courses remaining. Our appetizers arrived and to say they were disappointing would be an understatement. The bruschetta bread, usually the unsung hero of the entire bite was dry and stale. The diced roma tomatoes and artichoke options both tasted as a kindergarten culinary school drop out had made them, and still failed. So at this point we are very excited to receive our entrees and notice that several of our knives on the table also were soiled with thick encrusted build up. We at that point made the server aware. She of course once again was very apologetic, and stated she would alert a manager right away. Sixteen minutes later the manager pops up and offers a half hearted apology for the dirty silverware. He asked if there's anything else he could do for us, we requested several refills and expressed concerns that our server maybe overwhelmed.
-No response-
Our refill drinks arrived and surprisingly we never saw the manager again.
Our food has now arrived and we are giddy with excitement, after two lack luster starter courses, surely the entrees would not disappoint. The turkey, very tender and juicy. The accompanying giblet gravy was a perfect compliment. The sausage dressing however was severely undercooked and tasted like mush. The brown sugar ham and whipped sweet potatoes, just like grandma used to make. The Rigatoni D, that is usually mind blowing was served with pre aldente pasta, and a sherry cream sauce that was severely unreduced. The four cheese ravioli reminded me of a slightly elevated Chef Boyardee.
The saving grace of this meal was truly the pumpkin cheese cake. With a ginger snap crust and a creamy filling with a hint of spice. Simply incredible.
At the end of the day, we would've been more satisfied and less impacted financially if we had just gone to Golden Corral.
Next year, i'll cook at home!
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