This store is giant (2 levels) & it always looks like they only have 5 people working. When I was in there, there was an alarm going off, and it didn't stop for about 10-15 minutes. (Employees did not seem phased and a woman slowly walked to the back of the store to turn it off). I was shopping for a last minute event, otherwise I would have ran out of there just so I wouldn't have to hear it. The company itself has good shopping perks & always has pretty good sales. I just think they can improve on the atmosphere & customer experience.