I just wanted to follow up with another poor experience I had with your location last night. First and foremost your server seemed uninterested in building any sort of relationship with us. It was very down to business. What can I get you and so on - then we wouldn't see her for quite some time. We ordered a beer and my wife who was feeling under the weather ordered a tea. We also started with appetizers which were deep fried pickles.
On to the main course. My wife had small nachos and I had chicken strips and fries. Upon receiving our food i smelt quite fishy smell coming from my chicken fingers. I had stopped the waitress to inquire and informer her of my allergy of primarily shell fish but was concerned with eating these and had asked if they had fish n chips on the menu. She said they did but it is the guests responsibility to inform them of any allergy. I agreed and mentioned that I had dined there many times before and never had a concern. She said they always cook fish on the same place as they cook the chicken and they would have to take the recommendation of the kitchen on how to proceed. After about 2 or 3 trips from the kitchen to our table she finally said she would be able to cover this as a one time exception but going forward its my responsibility to inform and protect my food contact of allergies. My goal was not to get a free dish just seek understanding and offering of something new to eat that I was fully willing to pay for - both dishes in fact I was prepared to pay for.
I have never had a reaction like this. Although never paid for the dish I felt quite bad and she made me feel as if it was her doing something out of her way. In no way was I attempting to get a free dish, rather just maybe something else to eat (which she only offered to wrap up the chicken fingers and take home)
This is the second time we've had a poor experience at this location and will not return. The management need to focus on whether this is a bar or a restaurant because right now only the service on beer and drinks are ok.