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| - Several days ago, my regular (no-contract) pest control guy pulled a no-show for the appointment that was scheduled many weeks ago. I panicked because it had been a month since the last treatment and I'd recently found a scorpion in the house! I read the Yelp reviews of Hopper Pest Control, saw that they don't require a contract, and I decided to call them. My call went to voice mail, so I left a detailed message with my contact info. I also followed up with a text, as someone on Yelp said to do for the quickest response. (Hopper's web site also suggests texting them). In addition, I sent Hopper an email through their web site, outlining my issue and needs, and I included my contact info again. It's been several days, and I haven't so much as gotten a courtesy call or an email from Hopper. I've not heard one word from them! I guess business is too good and they're just not interested in a new client. Thankfully, I found another no-contract pest control service who came out to my house right away. They sprayed inside the house, the yard, and the outside perimeter of the house with a quality product and they charged a very reasonable price! Hopper Pest Control needs to work on its customer service. They should return people's correspondence, even if they're busy or have no immediate appointments available.
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