| rev:text
| - This review is based on customer service, not result. Came here after seeing it passing by my usual gas fill up place. Needed to get my nails cleaned up and strengthened with a gel polish. My visit was on a Saturday before 11am....it was packed!! I got there with a 10 min wait. By the way, there's no waiting room, so nowhere to sit. A bunch of us kinda just standing around the entrance awkwardly...not fun. So I stood outside in the searing heat because I'd parked too far away...ugh. Finally got called in and was excited to pick out my colors, looked to my left and right, my neighbours were getting their nails done by super fun and friendly techs...Oh look this must be my tech! She looks a lot older than the others and I take it maybe more experienced? She sits down and didn't even crack a smile...mmkaay. I still smile, try my best to make small talk, she doesn't respond so I sit there in silence while she roughly goes at my nails. She finally asks me what shape I want my nails and I tell her "Squoval, square oval." She had a puzzled expression. "Um, square rounded?" Still nothing. 'Errr, square with rounded edges?" Blank. She gives me a withering wtf look, "Square or round?!" She spits. I sigh and break out my phone and show her. "Oh." And starts filing my nails with a pissy attitude, pulling my hands with force. At one stage she aggressively mists my nails with alcohol, I had to hold my breath and close my eyes for fear of inhalation and eye exposure. Yikes! Other places use a cotton ball! I open my eyes and my neighbours are giving me sympathy looks.. Yeah, I got the crabby tech out of the fun bunch. Anyway, mani goes silently ok until it's time to stick my hands in the UV light (which is directly under the table). I had my small purse on my lap which I didn't have an issue with, and while I had both my hands under UV, Crabby Tech decides to grab my purse straight out of my lap without asking and plops it from a height to the side of me knocking over some of her tools! I tell her my purse was fine on my lap and she walks away!! The f##k?!!! I'm trying so hard not to lose my sh#t because this mani is 60 seconds from being done. I'm far from smiling at this point....but damn my nails look good!! Check out time and my neighbour is heading out too, the POS system is on a table behind the counter, Crabby Tech takes my card and had the nerve to ask me, "How much tip?!" Why can't I just hand write that on the receipt without being put on the spot?! My neighbor just paid $50 total, I follow suit and leave with a sour experience but sparkly nails.
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