My tenants contacted me early on a Sunday morning that they had no hot water. I was worried I wouldn't be able to find someone to come out on a Sunday. The first place I called never returned my call, second wasn't open and third call was to Lawson. A very nice woman answered my call immediately and scheduled for someone to come out a few hours later. They were there within the time frame specified and had the issue fixed same day. My first call will definitely be to Lawson if I'm ever in need again!