This was the first time we ate here; this chain is not in the Pacific NW. This is " fast" food, but a niche above MickyD's. We went in to place our togo order. We were struck at the friendliness of the staff. The interior was clean. Our order, two cheeseburgers, took longer than expected to make.. We thought we would get piping hot food due to the wait.. Wrong. It was lukewarm.. A good burger drips down your hands and arms. These burgers didn't really require napkins. We think the chain should stay down South; they couldn't compete with the local chain Burgerville. We rate fast food by the temp of the food and if the order was correct; its fast food, it's handy, taste rarely has anything to do with our rating. It was handy and our order was correct....can you really expect anymore?