I just wanted to post a review because I just read the previous review dated 4/8/15 and I couldn't disagree more. We have been with State Farm Insurance since 1986, so over 30 years now. We began with an agent in PA, and transferred everything to Karen Wright's office when we moved here in 2000. In the 17 plus years we've been with Karen and her staff, we have never had any issues at all of any kind. We have all of our policies with her and State Farm. On those rare occasions when we have had a claim, there were no problems at all. She and her staff are competent and friendly. Highly recommended.