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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • It's been getting worse every year since this location was built. During my most recent exam, the wrong prescription was written down for my contacts. I had to return to have that error fixed. When I received my glasses I told them my glasses made my sight a little blurry. I was told I should wait that my eyes will adjust. Thinking the eye professionals were correct I left and nothing changed. I went back again with the same complaint and was told to wait my eyes will adjust. Due to a a busy work schedule I was not able to get back in. I often would go without my glasses do to the fatigue my eyes felt. When I had some time off from work I called and they got me in to see the doctor. Turns out I was given the wrong prescription for my glasses as well and was told they would send my glasses out to be fixed. I was told my glasses would arrive in one week. A week later I had heard nothing from them so I called to check on them. The lady on the phone was rude and and said it's been a week it can take up to two weeks. When I asked if there was anyway they could rush the order. I was snapped at and told no we will call you. On top of that customer service is severely lacking. They are always very busy but employees can be seen standing around and gossiping instead of assisting clients. When they do assist you they will do it in a hurried manner to get you at the door quickly. It is not uncommon to see their personal food and beverages sitting around the office and on the sales floor. For a medical office the dress code is very relaxed. I've seen employees in ripped and stained clothing. However, the worse part is the way they speak to patients they don't talk to you but down at you. Don't let the price fool you, you get what you pay for.
http://www.openvoc.eu/poi#coolReviews
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