I've been coming here for years. It's not that I really really like the place, it's just better than most places up in the NW. The satay is disappointing and normally I don't come back because of it, but the other pho is good enough to bring me back.
So this is the typical Vietnamese restaurant. You order, they bring you food and you go pay. It's not the cleanest place and definitely not the best of service. I look away when they bring me my soup because I once saw a guy with his thumb in my soup when he served it to me. Don't worry, I know the owner so I complained and the guy either quit shortly after or he got fired.
Still though, I like this place simply because their food is good. I'm a big fan of good food especially good pho and am willing to overlook all other aspects.
Food = 2 stars
Would I come back? = I have been 1 star
Atmosphere = meh
Service = meh