| rev:text
| - That's it. I can't do it anymore. I tried and tried to give this place a chance.
Despite their 15-20 minute wait time at the drive thru and despite their many mix ups on my order(s).
Last year, 2016, they came out with a flatbread called, "chicken apple club flatbread." I was obsessed. I order this every single time I come to this cafe. Which isn't often, but when I do, that is my order. Now, because I don't go there often, I go once every month and a half, I couldn't recall the name of the flatbread sandwich. I would just tell the employees what's in it, and for a while-they knew what I was talking about. I actually had to google the name of the sandwich in order to write this review.
Two weeks ago. A certain employee got it completely right. They didn't have all the cheese the flatbread recipe called for, so she gave me options of cheeses they currently have available and I chose Swiss. It was delicious. It was worth it.
TWO DAYS AGO, I mentioned I wanted a flatbread that normally came with apples, chicken, bacon, and cheese. The woman at the drive thru said, "oh. So a chicken flatbread?" My response, "is that what it's called?" The employees response, "yes. I'll have your total for you at the window." I paid. Of course, since they don't have enough people on the floor, (I'm assuming), it did take around 15 minutes for me to get my order. And the wrong order to be exact. They handed me a flat bread with chicken, some white sauce, apples, walnuts, and grapes........... ok........... it was whatever. I drove off because I wasn't going to wait another 15 minutes for them to get it right.
I come in today. I made sure to mention that I wanted a flatbread. I ordered it all the time - in this specific location. I mention what I wanted in these exact words - "hi. You used to have a flatbread on the menu that had chicken, bacon, cheese, and green apples. Could I get that please? The flatbread?" The employee replies, "the chicken flatbread?" My response, "I don't know. It has chicken, bacon, and green apples... and cheese." The employees response, "yes. (Says something inaudible)" my response, "thank you."
When I got to the window I got my smoothie, I always get the Bahama Mama. I paid. I'm guessing the employee making my sandwich said to the other employee charging me, "flatbread?" The employee taking my money says, "yes. Flatbread"
Low and behold!!!! I drive off with a cold WHEAT bread with the same darn thing they handed me a few days ago. Chicken, grapes, walnuts, apples, and white sauce....... WHAT IN THE ACTUAL FUNKNASTYYYY!!!!
I turn around back to drive thru and mention FLATBREAD!!!! WITH CHICKEN, GREEN APPLES, CHEESE, AND BACON!!! Of course I'm just expressing my frustration and irritation through my caps lock, but I was kind, calm, and collected when I repeated my order back to the employee. She was so over me by the way. She didn't even deal with me. A different employee did. I gave the cold WHEAT BREAD SANDWICH back to the employee and she's like, ".... did you want me to throw it away?" I was like.... "well.... I guess. I'm giving it back to you because it's not what I ordered." In the nicest way possible of course. I even said THANK YOU!
So the OTHER employee who was very nice, trying to make my order right gave me my flat bread. I said thank you and parked in the parking lot to look it over. Sure enough. It was a darn flat bread with GRAPES, WALNUTS, CHICKEN, WHITE SAUCE, AND APPLES!! IS THIS A JOKE? WHY JESUS?!?!?!!??!!??!!?!?
I really wanted to give them a piece of my mind. Instead of guessing what I want without even putting the correct ingredients in the sandwich, which, by the way, I've mentioned time and time again what I want INSIDE the sandwich........... NO FREE-KING CLUE!!!!!! Please just tell me NO! FLAT NO SO I CAN MOVE ON WITH MY LIFE, INSTEAD OF GOING OM YELP AND EXPRESSING THE MASSIVE AMOUNT OF TIME I HAVE ON MY HANDS!! .... ugh. (Eye roll)
So I go inside the cafe. Like, inside the lobby. Ask for a refund, and returned my sandwich. The woman at the register (that took over the employee who didn't want to deal with me at the drive thru window) had to go in the back and ask her boss if she can refund me.
She said they don't do refunds, but she can write my name in a book so I could get a free item next time or something of that nature.
WRONG! She assumed that I would be back in to their cafe for whatever reason to utilize the "free" offer.
NOPE! I told her NO! I would like a refund. Of course, I'm still extremely nice. She gave me $5 and some odd change. Her response, "sorry about that." My response, "it's ok." My REAL RESPONSE GOING THROUGH MY HEAD, "ajsjcoejfjgjdkfjfhf(censored)ddkcodjehfhf!!!"
Moral of the story. Check your food before you leave the drive thru. Remember sandwich names and ingredients. Repeat several times at the speaker box and at the window. Don't ever go back to tropical cafe smoothies AGAIN!!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)