First time for me having chicken and waffles as we don't have them in the UK!
Okay so I want to start saying that the food is great, it really is but that's where it stops.
The wait you're almost guaranteed to face is atrocious and the servers don't give you accurate times. The first time I visited I told them I had a flight in two hours and they assured me it was fine. That time we spent 1 and and half hours waiting before we had to leave without eating.
We gave LoLo's a second chance whilst passing through Phoenix and once again the same inaccurate waiting times were being told to everyone.
When we were seated and ordered the first waitress we dealt with was lovely, a bit smile and very helpful, however another waitress who did stop by ant one point was so rude and uncaring it put me off coming here again. No greetings, no smile, she looked like she HATED her job and we could feel it.
The food was great though, lightly season chicken that was tender and juicy without any grease. A simple light waffle to accompany it with a nice little pot of syrup. I order over-medium eggs on the side that came out undercooked and when I returned them they came back completed solid and overcooked which was a shame.
The meals didn't leave us full at all. I had 2 eggs, 1 waffle and 3 chicken pieces and my partner had 2 wings and a waffle. We both wanted to eat more but considering our bill was already at $25 with no drinks we decided against it. Unfortunately the food is overpriced in my opinion and the portion sizes are now massive and just aren't filling.
I wouldn't come here again, the wait times, hit and miss service and expensive food (2.50 for a single piece of chicken) make it not worth it for us.
LoLo's is one of those restaurants that knows it has guaranteed business so it doesn't try as hard as it should.