This office is so unprofessional from the front desk staff to the physician. I tried to schedule a visit to their office for a pregnancy and they wouldn't see me until 12 weeks which was odd. I went to my appointment and they scheduled me as a annual well visit (I was very clear with them on the phone that I was pregnant) and when I asked if my kids could see the ultrasound the nurse said "Are you pregnant!?" in shock. Because the appointment was scheduled as a annual visit I was unable to get necessary prenatal testing done that day and was forced to come back to that clinic the following week. The office manager tried to kick me out of the office when I said they were incompetent as I was upset that I couldn't get everything done on the day I took off work and had eagerly waited for. She was in my exam room when this happened so I said I was there to see the doctor, not her and asked that she left my room. The doctor had the worst bedside manner I've ever witnessed and didn't even offer an apology about the scheduling. My fertility doctor highly recommended this office and I trusted him, but after going through so much to become pregnant this is the absolute last place I needed to be. I am new to charlotte and devastated that I waited so long to get into a promising clinic and now finding myself high and dry without prenatal care.