First time here and I'm really disappointed. I have a French tip hard gel and refuse to use the machine because it ruins the nail bed and my nails are natural. The first nail technician told me they don't have to use the machine if I don't want because soaking in acetone is better anyways. Then the snooty second technician I get says she needs to absolutely use the machine and cannot keep going if I say no. This is unprofessional and a complete waste of my time. Furthermore, this manager "nick" sends me a message telling me the same thing the woman said. How many times must I repeat myself? Especially when the task is incredibly easy? Do not go here.