I feel bittersweet writing this review. On one hand, the food at Lola's is superb (one of the best restaurants in the city that actually offers healthy options that aren't strictly vegetarian or vegan based - we need more restaurants like Lola's in Toronto). However, the staff and service are quite another affair that left a bad impression on us...
We've been regulars for over a year now but lately, it seems some of the staff are more concerned about closing up as early as possible than actually serving customers. Their website (and Yelp profile) notes they close at 10PM on a Friday, however they've been closed an hour early for the past 3-4 months now. One time, we called to double check and they said that the kitchen would close at 9:30PM that night. We arrive at 9 only for one of the servers to tell us she wouldn't seat us because they were closed. I understand if business is slow but here's an idea if you've noticed a pattern of being slow on a certain day/time: change your hours of operation!
We are reluctant to return now since we are afraid to be turned back again. A real shame since the food is amazing.