I am at a crossroads on this review and wish i could do 2 reviews- one on food and one on management/customer service. Again, this is my second visit but my first review. Party of 4- we started with meats, cheeses, olives and bread- all was very good- especially with the marinated cherries(brandy), truffle honey and apricots. great add to the cheese selection! Especially the cherries!!! Ordered a sausage and pepper pizza to split. All good to this point. Pizza comes and Hesch grabs a piece immediately....never mind there was a lady at the table who should have been served first...luckily the hungry lady (we will call her fozzie) told Hal to stop eating the pizza. She then preceded to pull an EARRING out of the pizza! Not a simple diamond or loop- a fish hook looking spear which who knows what was pierced with that thing! Waitress is mortified when we call her over and she sees- off the table goes the pizza and in comes the train of apologetic managers....ok, a little freaked, but also a little drunk at this point as well so we carry on...new pizza comes out, jewelry free and we end evening with meatballs to split. Manager comes over with a "complimentary" after dinner digestive- which we all drink to be polite. Here comes the check.....with NO comp for even the pizza! Are you f'ing kidding me? Someones nose, ear, I don't want to know, piercing is in our pizza.....and you buy me a shot of shit to compensate!
Now you see my dilemma- food was 3.5 stars and management was a 1.0- (FYI- if you read my CarneVino review- what I didn't mention was that the same group manages all of Batalli spots in Vegas- we told them story while waiting for table and they actually comp'd us 2 desserts there).