I've been back with friends twice after the server and manager argued that we were not waiting for the 20 minutes we had been. Both times we received unfriendly and inattentive service. I figured my first visit was an anomaly and found out from those that I visited with that the service is consistently bad.
The food: the cheese curds are okay. I'm not sure why everyone thinks they are so incredible? Maybe the massive size? The sliders are pretty good, but I don't think the quality warrants the price. I had the black and blue salad and it was a huge portion for a half size which was awesome! But the taste was not there. It was pretty awful. I couldn't eat it and just enjoyed my baby sized burger instead.
The best time to come would probably be Whiskey Wednesday. Come drunk and get drunker and the terrible food and service won't be an issue.