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  • This is the second time I've taken my F-250 to FMF for service. First, let me say, FMF service department is outstanding. From appointment, communication, speed of repair, and quality of repair. I truly thrust these guys to diagnose and perform the repair correctly. But be prepared is using online scheduling. Online, I provided all requested information (personal info and detailed vehicle info). Basically everything they needed to know about the vehicle. Once completed with this section you are provided a menu listing of all the normal maintenance choices along with pricing for each. When completed with my selections it provided a grand total for visit @ $438.00. While this was high, I know by going to the dealer I'm going to pay a much higher rate but accepted it after such a great experience during my last visit. When I arrived to drop my truck off, the service manager handed me a pre-service acknowledgment receipt to sign. I was floored when I noticed it was $200 more than I was provided on their internet scheduling (nothing changed). When I asked about the discrepancy, the service manager stated the website cannot tell the difference between a car and a truck. Obviously this was not true as the internet showed my oil change at $119. So obviously it could tell this was a diesel truck. Basically they up-charged me on the air and fuel filters $200 more than was quoted on the internet. In-closing, I trust these guys to do a great job! My suggestion is to call for all quotes and do not trust the online pricing. Dealerships are already expensive and it hurts even worse when you are told after you arrive that is going to be even more!
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