We found this place originally a year or two ago and my boyfriend chose it based on reviews. When I called, I spoke with Kelly, who as it turns out brings his pets to the clinic where I work! He was super accomodating and called the insurance to make sure they would work with him on the windshield. I had been hit by a huge rock on the freeway and it looked like someone had hit a baseball at it. They made an appointment to come to my work which is very convenient and they sent Freddy, who is a great technician! When another one of our cars with no glass insurance needed a windshield replaced this year there wasn't really a question of where we wanted to go. The price was very reasonable and I'm afraid we were a bit of a pain this year. This year we talked to Holly who was very nice! This car is a bit older and so there was a question of how to replace the discontinued molding but they were patient with us and we got it all figured out. Freddy was my technician again and was so great- he had to wait for me several times as I was with patients when he arrived and I think I missed his call to tell me he was coming. I also believe he was early from the time I was given! This is a great place and as soon as I replace the transmission in that same truck- I'll be calling them again for the new crack it has!