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  • Overall, Disappointing. I came here with two friends about a month ago because this place looked amazing. It's very confusing when you first walk in, there's no hostess or signage explaining whether you seat yourself or wait... or wha, so we joined the lineup of 3 people by the till. Be prepared to wait... 15 minutes of waiting later we finally moved up to the till/messy milkshake prep area and my friend asked the hostess/cashier/miserable staff member what her favorite milkshake/burger combo was and she bluntly said she's never tried any. Hm you'd think they'd have staff be familiar with the food they are selling? I ordered the Veggievore burger ($12.00) and the Cookie Monster milkshake ($7.00) My friends ordered a burger and shake each, we also shared the Capisco Tater Tots ($9.00) I hated that we had to pay and TIP before even tasting the food since I had a feeling the service was going to be below average. We opted to sit outside since all the tables were either taken or waiting to be cleaned. After waiting another 15 minutes our milkshakes arrived! They looked amazing and colorful, but upon further inspection the hipster mason jar glasses were sticky and greasy which was a turnoff but we dove into them after 100 pictures for the 'gram. My friends Krusty 2.0 was sickly sweet and there was syrup all over her glass. My $7.00 Cookie Monster was an average runny Oreo milkshake... honestly a DQ Oreo blizzard is better and the donut on top was cold and stale. Our burgers arrived soon after, no complaints about these, the buns were delicious and held their shape nicely, my quinoa patty was flavorful and satisfying. Then our Capisco Tater Tots arrived on a paper covered tray. By the time we finished our burgers the cheese was hard and the tots were soggy but we tried them anyways (with our fingers since no cutlery was provided) and my first bite was accompanied by a chunk of greasy paper from the tray - Yum! We picked at the tater tots and salvaged what we could but I definitely would not say they're worth $9.00. We spent roughly 45 minutes seated at Regrub and were not checked on once by a staff member, given no cutlery, not even offered tap water... I seriously wish I hadn't tipped when I paid. I'd MAYBE consider returning for a burger but would skip the milkshakes and head to Peters Drive in instead. It's a cool concept but they need to focus on their service and making good tasting food first and gaining Instagram fame second.
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