I enjoy their pizza. The store, not so much. It's very loud, and a lot of their seating backs right up to the people in line. Some people will stare at you eating, others try to look at your phone. And it is loud. Bare concrete everywhere. However, the thing that really bothers me is that the employees touch everything with their hands. Can you say cross contamination? Hands go from crust to cheese to meat to veggies -- even the wet veggies like the mushrooms and carmelized onions. I haven't had an issue, but it makes me nervous. Don't try to eat here if you have celiac. They have gluten free crusts, but the cross contamination will ruin it for you.