I'm hesitant on the 4 stars, sure this is Vegas and it's a tough market to compete in, but I still think they could do a little better. Our "updated" room may have been updated 10 years ago. The bathroom symbolizes nothing modern. The check in process wasn't enjoyable, the woman checking us in was rude and didn't care to help or want to accommodate us. The manager soon took control and helped us. The other staff around this MGM property are great! People in the south are usually super friendly, and that rule follows right through here. Sure the hotel is not as nice as Caesars or the MGM Grand, but it's still very nice, has a large casino, roller coaster, arcade and shopping area!