Serious...they are seriously serious about coffee and tea. I think that's one of the reasons I rated them so highly. How can you not respect a business that's really into what they do?!?!
It was my first time going on Sunday morning and I ordered the Earl Grey tea. I did think the prices were steep, but then when I saw how much care and time goes into making each drink and then I didn't feel so guilty about it.
Then gentleman behind the counter asked me if I prefer to put milk in my tea, and I said yes. Honestly, I couldn't imagine drinking tea without milk, but that's b/c I grew up with having milk in my tea - any other way would seem wrong.
He said that they typically recommend for customers to try the tea in the form that they serve it and I asked if the Earl Grey typically comes with milk, he said that he'd be happy to provide milk and that is one of the teas that works with milk. But he said that their green teas shouldn't be messed with - which I could understand.
So before stirring my milk, I tried the black tea and was quite impressed by the subtle flavor. I usually dump lots of sugar in my tea, but found that all I needed was a bit of milk and I was fine with no sugar. It was the perfect temperature with the perfect flavor.
I strongly recommend this place if you have some time to enjoy a good cup of tea or coffee.