Someone @ corporate please please please pull the life support plug on this chain.
When you walk in you feel like you've stepped into the 1990's. The place looks and feels like it hasn't been cleaned since last Apollo mission. Never-mind the facility, the staff aren't better. I felt like I was talking to an angry dolphin through a glass wall at Sea-World. They nod and make noises as if they understand you but when it comes time to make your order and then give it to you it seems to be too daunting of a task. A pack of four year-olds has more chance to prove String Theory than this place does in getting your order right.
That being said, this place is Taco Bell and it serves Taco Bell. So they get that... I also had a beggar who was loitering in the lobby who tried to take my food from me and force his way into my car as I tried to leave as an added bonus. This is not the fault of the establishment but they should probably take the hint that a homeless man in their lobby trying steal from paying customers is maybe, just maybe, bad for business.