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| - After reading all the positive reviews, my friends and I were so excited to try VIP. I'm convinced we came on an off night, but our experience here was so terrible that I'm unwilling to come again.
I set a reservation for 7:30, and we arrived at 7:25. We weren't greeted for at least 10 minutes, and the hostess finally told us to sit at the bar until she could get our table ready. Bartenders didn't acknowledge us, and the hostess forgot about us. Finally, after almost 15 more minutes, I reminded the hostess that we were waiting for our table, and she immediately sat us in the back corner. Granted, this all happened while the restaurant was not very busy and we clearly saw many open tables.
Server did not greet us for another 10 minutes, and she rushed our drink orders. Took us almost half an hour to put our dinner orders in. I got the pulled noodles in a duck broth and spicy salmon roll. Spicy salmon roll was pretty good. Pulled noodles? The worst noodle dish I ever had. All of us had a variation of the noodle dish, and all of our noodles were too soft, fell apart when we tried to eat it, and so "swollen." I wanted to ask for our checks, but the server never came back. I assumed she was busy (mostly because she was completely nonexistant for our entire meal). We waited for a long time, and when I went out to find her, her and ALL the other servers we're behind the bar laughing and chatting! I would have forgiven the terrible service if they were busy, but they clearly were not. I was livid.
Nonexistant service, and not very good food. I will admit, I enjoyed the sushi rolls and the plum wine. My boyfriend said his wine tasted like it'd been sitting out. In fact, our soggy noodle dishes tasted like it'd been sitting out too. My friend from Illinois was unimpressed, and we were upset that this is the restaurant we chose to represent Madison's amazing food scene. I'm unwilling to try this place again any time soon.
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