You would think that a place that deals with animals in emergency situation would be ran by Staff capable of actually being emphatic and capable not only with taking care of your animal but also in the interaction with the clients.
Well, this is NOT the place for that. It is TRULY - and I am not exaggerating - ran by a bunch of idiots who have absolutely little if no passion for what they do and even less tact when dealing with customers and clients who are going through a very difficult moment in their lives. . Good luck taking your animals here.
More specifically, my dog who got bitten by another animal at the park was brought to them. We checked in at 4pm and there were 2 people waiting with me. We were seeing at 5.30pm and then at 6.30pm I left my dog to undergo surgery and stitches. after 7 hours they still hadn't gotten to her and told me that "there were a lot of people before me." The dog was picked up at 1.30pm after they gave us appointment at 11pm but of course, were not organized for discharging. The doctor, Jennifer A. Klaus should probably work at a butcher shop instead at an hospital and I am in the process of reporting her to the Arizona State Veterinary Medical Examining Board. In addition, a certain Tammy C.V. VTS came out of the room with one of the worst attitude she could possibly have and told us basically to "fuck off". She NEEDS to be fired IMMEDIATELY and she too will be reported to the board.
Our family Attorney practice has been contacted to initiate damages and assign responsibilities for not only the AWFUL service that this Staff provided, but also for the awful job they have done to my dog.
In addition, I want to inform the Staff, that the I am actively reporting the practice to the American Association of Veterinary State Boards as Tammy C. V. told us that "you might want to get your dog out of this room as this is our infectious disease room. The room was completely open and available for everyone who was checking out to walk in and our from.
Tammy specifically had NO sympathy for my pet and was extremely disrespectful to both me and my animal.
AGAIN, STAY AWAY from this place if you love your pet.