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  • Quality in customer service sure has gone down & I'm not the only one to see this happen. I've been slowly becoming a couponer with the help of my sister-in-law and have realized this store is not so friendly with couponers. They tend to make up their own rules & policies. For example, they have promotions constantly running such as "buy 2 tide detergent, receive a $5 gift card" So you buy 4, you'd get $10 in gc. If you have a coupon stating $x.xx off that product they should be able to take it up to 4 similar coupons. Today I bought 4 tide, hand them my 4 coupons only 2 scanned. I noticed as I was in my car so I walk back in and the cashier tells me this bogus policy. I get the manager out and he's agreeing with his cashier that it won't work. Strange, I have my receipt right here from 2 days ago making the SAME exact purchase, yet the difference is how many coupons were accepted. I call corporate and they are taking note and get the employees names and will send it over to corporate and call me later to compensate me for my time wasted, gas and embarrassment. Not a bad store if you're looking to not use a coupon Just watch out for the ones that make up their own rules.
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