Nice facility, doctor is nice, but has no concern about customer satisfaction. We sent them payment for the outstanding bill minus the deductible. One month later they never received our check. Presumably lost in the mail, so we advised them we would stop payment for fraud protection and send them a new check. Well they received the original check 6 WEEKS Later and attempted to cash it . 8 days after the second check was written and they haven't even got to that one . Needless to say, the doctor refused to speak to us and wanted the fine paid . No problem paid the fine on the spot . No problem we just won't be return customers along with our family .