Just rented from Budget at the PHX airport. Used a big warehouse travel service to obtain a great weekly rate. When I arrived (after signing up for FastBreak) I skipped the main counter and went to the FastBreak counter near the cars. I was helped right away and told where my car was waiting. They upgraded me to a Charger. Yay! My family fit nicely in the car and we had a great week. The return went even better. Drove in in the morning and after the attendant finished with the car ahead of me he promptly checked me in and gave me my receipt. Great job Budget!