First time there we were sit down right away but we sat there for a long time with no service. We had to go ask for a server and finally one showed up. We finally received our drinks and placed our order. No chips or salsa until about the time we received our food. Then we had to ask for napkins and silverware. We were never asked for refills on our tea and soda. The food was fair but because the service was so bad we will not go back.