This place is still working out the kinks. Made a reservation and was seated right away. Cool hip and loud crowd...stage was set for a fun evening. Started with wine and apps. A few minutes later, the charcuterie and two nice glasses showed up, but our other selection was curiously missing. I really like the wine list here and I was impressed with the place. Unfortunately, from there, it dropped off a cliff. We placed entree orders and then waited...and waited. After 45 min, we got an apology and some bread, along with a promise that our order was coming right up. Then we saw our order go right by us to another table. Soon after our surprised server went to the back and came back with another apology and more charcuterie. It was another 30 minutes before we got our food, but by then our babysitting time was up. We barely ate, lightened our wallets by $100 and left with another apology and a certificate for a free glass of wine. The entire meal should have been comped. I think this place could be decent with better management (no excuse since they have multiple locations), but we were highly disappointed.