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  • The customer service on 6/28/15 @ 1230 was terrible. The girl "helping" us out didn't greet us when we walked in and made me feel like I was in her way. I asked a question about where to get the waffle cone as she was making a fresh one and she responded "you have to buy one" instead of directing me to where they were. The only time she smiled was when she swiped my wife's card for payment. She didn't even thank her, she thanked me with my back turned her as I walked out. Plenty of lessons to be learned here. Customer contact employees should know the importance of eye contact, greeting and making customers welcomed so they want to return. Poor customer service just lost you a customer. Good luck!
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