I've just had my first apt and yes there is a wait- but like any-other doctors office you can not predict how long they're going to be or how much time they spend with the patients before you- i think of it as a sign the doctor spends time with their patients which is rare thing these days. He sat down and explained things very detailed and clearly on what the treatment will be. He also walks his patients to check out. Which if you pay attention to your doctor visits it's rare they take the time and that extra step to walk you up front. I will be returning to this office and I will recommend him. The only thing I can say is the walls are a little thin and you can hear conversations with other patients.