What a complete disaster. Ceiling tiles all torn off throughout parts of the airport. Dripping water from a leaky roof. Dull carpeting down the concourse hallways. If a visitor's first impression of Charlotte is from its airport, I wouldn't blame him or her for not wanting to see the city! Perhaps this is why Amazon didn't make Charlotte a top city for consideration of a headquarter's city. If the inside is not bad enough, the outside is also awful. The white walls outside the baggage claim area are filthy dirty and need painting. As I travel throughout the country and other parts of the world, I get to see all the artistic things that are done in other airports and I wonder why my city can't make the same thing happen. It's past time. Way past time.