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  • I have been dealing with this PostalMax for about 3 years now. I only use them for shipping because of their convenience to the work I do for one of my clients in the shopping center. I have always found the owner somewhat cold and borderline rude but being easy going myself, I just let it slide. I never sweat the small stuff. But yesterday, Mike, the owner, crossed the line. I just had a very expensive, time sensitive shipment that was brought over for FedEx pickup. When I drop off my shipments, they are boxed, labeled and ready for the FedEx driver to scan and pickup. As always, when I drop off, as a courtesy to the PostalMax staff, I acknowledge that I am leaving the parcel. Today, Mike got very upset when I did the drop off. When I could not get tracking from FedEx by the following morning, I returned to PostalMax. There sat my time critical shipment right where I left it the night before. Per our conversation, Mike told me that he told the Fedex driver not to take the box. Furthermore, he told me that he was not going to tender the parcel to Fedex until I returned. Fortunately, I did return in the morning and removed the parcel and shipped it at a FedEx Kinko's. Because of the spiteful and irresponsible actions of this PostalMax, my time sensitive shipment is going to arrive late. I do not recommend this facility to anyone looking for a shipping.
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