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  • A year ago, I wrote a 4-star review about how much I love this place, which I've been coming to for 6 years. It used to be a very romantic spot where the waiters made you laugh and the managers went above and beyond to make your night special. The attitude in there has completely changed. Unfortunately, the manager and chef both appear to have just completely stopped caring. The manager and the staff used to be so sweet and helpful and now they act like their customers are an inconvenience on them. We started off with stale, floury table bread - not what they usually have. I ordered my favourite dish last night - the agnolotti di monte. It's fresh, delicious and just melts in your mouth - usually. My boyfriend tried his first piece and announced, "It's not cooked." I ate some and noted the sides of the agnolotti were as stiff as cardboard. The sauce tasted more acidic and less creamy than usual and the ricotta inside just tasted old - kind like when something has been in the fridge. I couldn't eat it from the texture alone. When I told the waiter the manager came over and instead of apologizing for the mistake, he made it sound like I was the one at fault. "Oh, well, I can cook it more if YOU want," It was uncooked! You better do better in a pricey Italian restuarant! I told him I'd been coming here for 6 years and this was my favourite dish. He didn't seem to care. It's $18. I don't think that's cheap for about 10 little pieces of pasta without ANY meat. Our other dish, the pasta special, was great, and I said that. So what does he say? He accuses me (while laughing) of sending back my undercooked, sub-par pasta (which he has not tasted) because I just decided I liked the other dish better. I've never been so offended by a restaurant owner/manager. This is the second time in 2 months I've gone here and had snobby unapologetic service and at least one dish of poorly cooked food (last time was a frittata). But it's the service that gets me. Our waiter treated us terribly after we returned our food. He didn't even wish us a good night or anything after our meal. I'm sorry to say that I have to take a 5 star review and turn it into a 2 star and announce I won't be going back here. I'm not sure what's happened to this place, but it's not worth your time the way it used to be.
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