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  • This Residence Inn is at an awesome location. It is a few blocks from the CN tower and the Roger's Centre. During our trip we were able to visit both and it took us only a 10-15 minutes walk. The hotel has a very friendly and attentive valet parking staff. They make the service really easy because they give you a ticket and when you need your car, you can just call the front desk for them to pull your car out front of the hotel by the time you are ready to leave the hotel. Unfortunately the cost of this service is $40, and thats not including the $5 tax that they charge on top of the $40. It is ridiculously expensive! Our neighbors during half of our trip were crazy loud. It was very frustrating. Unfortunately there is really nothing the hotel can do about it so we did not even bother to call to complain. The maid staff here was very helpful and friendly. Our room was located directly across from the maid area so we were able to refill out stock of paper towels and toilet paper without having to get daily housekeeping. The hotel also offered free breakfast everyday. We did not try any of the breakfast, but a lot of people were always in the lobby area to eat so I'm assuming it was good. The hotel has wifi throughout the building, but it was very spotty in areas of our room. I could only sit in certain spots to get decent wifi coverage. The complaints I have about this hotel is that #1--we saw a roach in our room--it hid in the microwave vents; #2--the staff working the front desk NEVER looked at us or greeted us in any way when we walked into the hotel. Other Residence Inns would welcome us with a smile or a hello--but not at this hotel. It made us feel unsafe as well since it appeared anyone could just walk into the hotel and have access to the rooms, especially since the elevators did not require key cards for usage.
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