What a disappointment. Kept hearing about this from NextDoor so thought we would give it a try to support our neighbors. Waiter could not answer questions about the menu so tried guessing. When it was obvious that he was guessing I suggested he ask what a particular item was ra ther than guessing. He seemed nice but should definitely learn the menu and items before working in a restaurant where many may have questions. There were three of us- I pointed at the item on the menu and even asked if the soup (Pork Ramen) came with noodles. Waiter thought that Tonkasu and apparently ordered that. Another ordered Chicken Teriyaki plate. Came with miso soup and small salad. Chicken Teriyaki comes plain on the plate- a sliced piece of white meat chicken with sauce on it- not even a garnish on the plate. Also ordered a special roll with spicy tuna and a few other things in it. Had Gyoza which were acceptable but rather burnt and took over twenty minutes to arrive. The waiter never came to refill our waters. He would disappear and then someone else would ask if everything was ok but it wasn't since we did not get our food or got served the wrong items FOUR times. I NEVER GOT what I ordered. The manager came over to try to help out but simply would go back and bring out something awhile later which was not what we ordered but apparently what the waiter ordered. It was a disaster. During one of the times the manager came by I told her about the NextDoor and she said she would take off 25% for that. Later, after getting the wrong food four times and me never getting my order she took 20% off the check ( gyoza, chicken teriyaki and special spicy tuna roll) which was still $30.00 for only two of the three of us getting our meal. POORLY HANDLED TO SAY THE LEAST. SHOULD HAVE BEEN COMPED FOR WHAT WE WENT THROUGH. NO- NEIGHBORS- I DON'T PLAN ON RETURNING.