| rev:text
| - Here's the thing about not apologizing for screwing up massively: You never know if the one of those diners you've disrespected has an iota of real influence, should they, you know, decide to speak to others who actually have influence.
Never before in my life have I experienced what my friend and I experienced at this place last night. First of all, we love shisha, and had both, in fact, been there once before. The service was good that time, as was the food.
Here's last night's account: We walk in and were seated in a booth right in front of the bar. We ordered two drinks not long after that. It takes 17 minutes to get those drinks. Whatever. We weren't in the mood to complain. We were tired and it was Friday. Then, this petite blonde waitress takes our order -- a pizza and an appetizer platter (which is comprised of cold items, and needs merely minutes to prepare).
After one hour and 15 minutes of being completely ignored (and keep in mind we consumed our first round of drinks and were never offered more), I decide to signal someone to ask what the hell was up.
This tall, dark, lanky fellow with scraggly facial hair asks me what I ordered. I tell him. He disappears for five minutes, then comes back to tell me it's in the oven and will be ready in five minutes. Then, he says this (and I quote): "Don't worry, guys, we'll do a shot after." 25 minutes later, our food comes out. When it does, I ask for a discount in a dry, but respectful tone. That same blonde waitress responds with, "Ill get the manager." No one shows up.
Then, a few minutes later, brown Tom Green shows up again and tells me the second pint I had just ordered is on him. We wonder if he's the manager, or rather an excuse for one. I remind him of the requested discount. He says, and I quote, "No problem!"
Then, when we get our bill, I decide to rush things and pay at the bar because my friend, who was here visiting me from HAMILTON, had to run back home, as he had to work early the next day. The same dude asks me if I want a shot with a smirk. I give him a look that says, "Really? Really, man? A shot?"
I work as an editor for a major Toronto publication and have had plenty of experience reviewing establishments. I hope the owners know that I have already started spreading the word, to other editor and writer friends across the city with real influence.
I sincerely hope this place goes out of business. And soon. Its mere existence is defamation of the restaurant industry.
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