Facility: There's the indoor office/waiting room, its medium sized, in a industrial building (it's where you'll check in if your here to retrieve personal items from your car). Then there's an outdoor waiting area where you wait for the guys in golf carts to escort you to your car. The auto salvage yard is ENORMOUS!!!! Organized by acres of rows of wrecked cars.
Service: There was two people at the indoor waiting room checking people in pretty quickly, everyone was pleasant. The outdoor waiting area was a bit slow, seemed to only have two guys on golf carts. I waited 15 minutes and I was in the front of the line. I can imagine waiting 45 minutes or more if you happen to have a couple people in front of you. The men in the carts were of a rough-neck type but very pleasant and funny. A pretty unique experience.